Efficient and responsive administration services, managed by our dedicated Community Services Management team.

 

• Assisting owners, tenants, agents and other stakeholders with general enquiries.

• Issuing proactive communications and updates to owners, tenants and other stakeholders.

• Coordinating access device orders.

• Coordinating bookings for the use of bookable amenities.

• Coordinating bookings for residents moving in/out, and delivery/removal of furniture and bulky items.

• Maintaining the strata roll; keeping owner, tenant, agent and mortgage details up to date.

• Updating the strata roll upon change of ownership and issuing welcome communications to new owners/residents.

• Maintaining and recording correspondence and notices in compliance with legislation.

• Maintaining custody of the common seal, where applicable.